The French Language Services Committee (CSF) is responsible
for initiating and activating various concerted efforts
such as the mobilization, representation and processing
of claims affecting the information, awareness, research
and advocacy of the French language rights.
French language services consist of
all activities where a French-speaking person interacts
with the government, whether in person, in writing,
by phone or via the Internet. It is a vital link between
the government and the francophone population.
Examples of services:
· Obtaining/renewing
a driver’s license, a health card or a passport;
· Obtaining a birth or a
marriage certificate;
· Visiting an Employment
Centre, the Public Service Commission, or the Department
of Canadian Heritage;
· Handling a parking ticket
or a trial in French.
Our goals are to:
1. Assist the federal,
provincial and municipal government departments and
agencies interested in implementing
and providing high quality French language services.
2. Encourage the Francophone Community
to use French language services already in place and to request French language
services from all government agencies.
3. Ensure that French language services
offered by the government agencies are of high quality.
4. Encourage the Francophone Community
in notifying the CSF when French language services are inadequate or non-existent.
5. Protect and promote French language
services in government offices.
HIGH QUALITY FRENCH LANGUAGE
SERVICE IS EVERYONE’S BUSINESS!
Call (519) 850-2236 between
9 AM – 5 PM or send an e-mail to csf@acfo-ls.org
for more information or to volunteer.
Complaints process
Complaints from community members are received by
the French Language Services Coordinator who refers
them to the French Language Services Committee Members.
After a review the coordinator ensures that the committee’s
recommendations are enforced.
The complaints form is available at
ACFO’s office (495, Richmond St, Suite 200, London, ON) or online.
Click here
French Language
Conversation Club Zola
The French Language Conversation Club
Zola, a vital part of the CSF, gives French language
learners and Francophiles the opportunity to speak
and share their experiences in the French language
in a friendly environment. The members meet once a
month.
Call (519) 850-2236 between
9 AM - 5 PM or send an e-mail to csf@acfo-ls.org
for more information or to register.
Links for Reference
Official
Languages Act
Assemblée
de la francophonie de l’Ontario
The
French Language Services Act
Office
of Francophone Affairs
Canada
Language Council
Official
Languages Links
Quick
Guide on Languages in Canada
Le
Grand dictionnaire terminologique
Back
to top of page
